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Reviews for The Park at Forest Hill

Posted On: 4/8/2018

Outstanding Service

I'm a future resident. Lakeisha helped me with everything. She is very knowable about the community. She stated she was a resident herself so she is able to speak about the community as an whole. I loved her personality. She had me laughing and it didn't feel like your typical tour of an apartment. Because of her personality I chose this apartment over another complex. I'm currently in the hospital and she called to check up on me. She is making this transition so easy. Thank you for being an outstanding leasing agent.
By: future resident     Verified Resident
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Posted On: 2/11/2018

Great apartment complex

Everything is kept clean and quiet.
By: Darrilyn Jenkins     Verified Resident
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Posted On: 4/28/2017

Getting much better with the new management

Getting much better with the new management
By: Linda Thorn     Verified Resident
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Posted On: 3/28/2017

I love my apartments.

I love my apartments. Since they have changed management things have gotten even better. They are more involved and I can also see the apartments getting upgrades!! Yay to The Park at Forest Hill!!
By: Tamekia Hatter     Verified Resident
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Posted On: 3/28/2017

I love the customer service!

I love the customer service! I love the concern when I call about anything that may be going on, they never hesitate to help.
By: Nicole Gomez     Verified Resident
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Posted On: 3/28/2017

Has a great friendly community,

Has a great friendly community, the office has nice and helpful workers!!! Would recommend to anyone and everyone
By: Michael Thompson     Verified Resident
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Posted On: 3/28/2017

My experience has been a great and pleasant one.

My experience has been a great and pleasant one. The staff is so nice and maintenance responds in a timely fashion.
By: felicia smith     Verified Resident
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Posted On: 3/28/2017

I ve been through 2 other management companies

I ve been through 2 other management companies while residing at this apartment complex. I have to say they finally got it right. They are very helpful, friendly and have made my stay a lot more enjoyable. They seem to be more community oriented now and wanting a more pleasant place for everyone to live. If they keep this up I believe they will build one of the best places to live in Memphis. M
By: Teresa Lawler     Verified Resident
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Posted On: 3/28/2017

Great place and quiet to live.

Great place and quiet to live.
By: Damon Harris     Verified Resident
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Posted On: 2/28/2017

I have lived here 3 yrs

I have lived here 3 yrs and I love it so far so good, no complaints. L L
By: Charlotte Ward     Verified Resident
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Posted On: 2/28/2017

moved in with my woman && its been great so far

moved in with my woman && its been great so far...ready to hit the pool && jacuzzi soon!
By: FiftyShadesof Jae     Verified Resident
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Posted On: 2/28/2017

I enjoy the office staff

I enjoy the office staff and the transition with the new company has been very smooth. Everyone I have dealt with has been very nice ( with the exception of one lady) I however do like Darla. I wish the lines in the parking area would be painted and the guards would stop every car and verify residency.
By: Nancy Loggins     Verified Resident
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Posted On: 5/19/2017

Great place to live

Great place to live but walls are very thin..
By: Lasondra Thompson     Verified Resident
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Posted On: 6/15/2017

It's very nice with the exception of maintenance requests an

When maintenance do come, they don't fix everything and say they'll come back to finish something but never come back. I can always hear my neighbor through the walls with their loud music, etc. day and night even when I have complained about them already once before after I moved in.
By: Andre Walton     Verified Resident
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Posted On: 12/28/2017

Happy

I really love staying here my year is almost up and I will be renewing for another year. Haven't had any issues here.
By: Tashaelania Walker     Verified Resident
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Posted On: 12/6/2017

Great Place to Live

I have been looking for a new apartment for almost a month. It seemed like all the nice ones were overpriced and the okay priced ones left much to be desired from both the models and staff. Everyone was very helpful from the day I walked in to get information to our move-in day. I came by and called multiple times and each time someone was happy to assist me. I was actually shown models that I could move into and given pricing that was under the budget we had set for ourselves. I am a single mother and i feel safe there. As far as customer service goes the staff is excellent. The homes here are not super fancy but have everything you need.The view is breath taking. This is a very quiet community with peaceful fountains and beautiful landscaping throughout. My apartment was very clean when I moved in. Electric is around 50 a month for my 2 bedroom, which I think is pretty good. The pools are clean and they do a good job of making sure that it is for residences only.
By: Lasondra Thompson     Verified Resident
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Posted On: 12/6/2017

No issues

I truly have no issues with living here, This is my first apartment, I'm new to Memphis area. I love it so far so good I did my lease for a year and I plan on renewing it for another. My lease is almost up. I pretty much stay to myself and my neighbors does the same.
By: Tashaelania Walker     Verified Resident
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Posted On: 12/2/2017

Great.

Great, just maintenance needs to come in a timely manner. Had a work order in about 2 weeks now and nothing been fixed yet. Also my apartment was vacant for about a month or 2 before I moved in, these things should have already been fixed prior to me moving in.
By: Takyia Burdine     Verified Resident
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Posted On: 8/10/2017

I love them

Its nice and quiet. I like that there aren't a lot of children running around. I also like that its not a lot of people just hanging around. I like the grounds are clean and trash isn't just laying out. My only issue is I can hear everything the person above does. Other than that I love it and I'm pleased with the spacious layout and the amount I pay.
By: Dorcas Hill     Verified Resident
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Posted On: 5/9/2017

Keep an open mind

Moving is serious business added out the state can make it a tad more tedious. However from the moment I called until I moved in Darla took good care of me. My community is quiet, clean, affordable and the amenities are plentiful. My neighbors are considerate and kind. The maintenance has completed every work order, swiftly I might add. It has been a little over a month and I am pleased to be part of a forward moving community. Recently we have MDW cable and internet that was easy to sign up for. Parking is great The grounds are well kept. Again, my neighbors are awesome and you really can't hear them walking yes, I am on the 1st floor or anything. Although Darla is primarily whom I have dealt with the other staff members have been very kind and courteous. The construction is good although we could use better insulated windows. Compared to other apartments in the area......THE PARK AT FOREST HILLS IS THE BEST VALUE I am pleased to be apart of a community like this. If you are looking for safety, value, wonderful staff, location, location, location and beauty come be apart of my community. Thank you Darla
By: Sonia Bailey     Verified Resident
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Posted On: 4/6/2017

I love it

It's peaceful The staff is friendly
By: Sherita Stout     Verified Resident
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Posted On: 3/18/2017

Great place

I love these apartments. I stayed here with my mom when I was a teen and i will be getting my own place here in 2 weeks. Its very quiet which I love. I feel safe there with my son and husband
By: Cortney Bynoe     Verified Resident
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Posted On: 2/5/2017

amenities

I've been here since 2012. I really enjoy this place . I wish there was more lights outside for safety reasons. Also, I really hate that there is not a lot of security, like it used to be, especially since any and everyone can come and go, due to the gates are not working. The security lets everyone through. I also am very disappointed that the sauna has not been working for months now. That is an amenity that I and others really enjoy. It was one of the reasons most moved over here, especially those of us that work out regularly.
By: n     Verified Resident
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Posted On: 12/28/2017

Well my experience here at The Park At Forest

Well my experience here at The Park At Forest Hill Apartments is positive vibes from the leasing staff and they are great people to talk to about anything and including about issues and problems that I might have and they work fast on fixing things that needs fixing on thank you for having me being apart of this family Jason Crutcher building #8093 Apartment 101
By: Jason Crutcher     Verified Resident
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Posted On: 12/28/2017

I have lived at this apartment complex

I have lived at this apartment complex for nearly 14 years do obviously my experience here has been a great one. I always feel secure with built in security system which speaks a lot. The new ownership has even made it more of a great place to live .
By: Amy House     Verified Resident
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Posted On: 12/28/2017

The Park at Forest Hill is a great place to live.

The Park at Forest Hill is a great place to live. The office people are very nice and helpful. It s a very quiet and great place to live.
By: Susie Brown     Verified Resident
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Posted On: 2/21/2018

seen walking the property,

I have been seeing a lot of these reviews that just don t seen too accurate. So I decided to post a review myself. I lived at the Park at Forest Hills for the last couple years, and to say I loved the place would be a far cry from the truth. However, over the last 6 months I would say, before I had to move because of my job relocation, that things improved tremendously. The staff in the office became very warm, friendly and inviting. The maintenance staff which really seemed non-existent for a while, seem to have stepped up there game. They still aren t the fastest in the world, but when they do get there, the stuff is fixed right and you do not have to have them back to fix the same thing at different times. They have become more personable and approachable over the last few months, as well. No where that people live is ever PERFECT, these are structures made by man and they are filled with other objects made by man and electronics, things break, things go wrong, life happens. The current staff and management of the Park at Forest Hill, have made living there very welcoming, take your concerns seriously and will go out their way to make sure that they meet your satisfaction as quickly and appropriately as they can. I feel the customer service you receive here is worth living here, and if I didn t NEED to relocate for my job, I would have renewed my lease because you want to live where you matter, where you are appreciated and your voice can be heard. Rachael the property manager can be seen walking the property, speaking with the guests, working with the maintenance staff and has brought a level of respect and dignity to the office and to the property. I see even better things in the future if she and her staff remain on this same course. So my post is to tell you about my vision of the property and how I was treated and handled, but my advice to you is to go and look yourself, meet the people yourself, and do not always go by reviews, because some reviews are post
By: Ahmed Hamil     Verified Resident
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Posted On: 6/14/2017

through the entire process.

Moving after 13 years was a Major Emotional situation for me, but God sent an Angel.....The Process was handled with such Professionalism. I was walked through the entire process. I must add that my bathroom is very accommodating to me need. The property manager was very Polite and even had time to share some encouraging words with me as well. The property is Very Beautiful and security even came by to Welcome me and make sure I was making it Ok. I m sure I choose an Awsome Place to live and My New Beginning starts now ????? Thank you again Ms Felicia for All your hard work and Customer dedication.
By: Dee Day     Verified Resident
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Posted On: 2/5/2017

pest control

I am very disappointed with the new pest control. Under the previous owners, the entire unit would be treated. I've been here since 2012 and never saw a bug. For the past few months, I've been seeing the bugs. This is unacceptable. Why did you stop treating the entire complex at once, this is an issue, because some people may like to live with bugs and they may never put in request for their individual apartments to be treated. This would then create problems with bugs for the residents that do not like bugs.
By: n     Verified Resident
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Posted On: 2/28/2017

Review

Quiet with a peace of mind.
By: Ashley Boyd     Verified Resident
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Posted On: 12/28/2017

My stay at the Party is at Forest Hill

My stay at the Party is at Forest Hill has been amazing. Th maintenance team answer requests at a timely fashion and the people in the office are very attention to my questions and concerns.
By: Ashley Joy     Verified Resident
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Posted On: 12/28/2017

will live in mini Apartments and would travel a lot.

To be honest all in all I ve had a magnificent experience living here. I have more than just a few words to say about the park at Forest Hill. Growing up my mother will live in mini Apartments and would travel a lot. She was and still is a fixer-upper if you will for apartment complexes. They would hire her to go into Apartments and manage them out of money holes. So I have experience with mini a bad Apartments. And I truly have nothing bad to say about ours. I wish all of the employees a very merry Christmas and a huge pat on the back for a very huge job well done.
By: Patrick Dorn     Verified Resident
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Posted On: 1/9/2018

Prefect

Great environment spacious very friendly
By: Jacqueline Graham     Verified Resident
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Posted On: 6/28/2017

Love the community and maintenance

Love the community and maintenance is on point when it comes to resolving things!
By: Kenyattia Hackworth     Verified Resident
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Posted On: 3/28/2017

Great and very quiet community.

Great and very quiet community. Staff work well with residents!
By: Carlus Cleaves     Verified Resident
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Posted On: 2/28/2017

Ive lived here going on 2 yrs. The remaining staff is awesom

Ive lived here going on 2 yrs. The remaining staff is awesone . The park has been a wonderful experience and great place to live I enjoy all the amenities Thanks for allowing me to experience the atmosphere. Hats off to staff that I have dealt with.
By: angela atkins     Verified Resident
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Posted On: 2/28/2017

I love living here

I love living here
By: Trinette Johnson     Verified Resident
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Posted On: 6/3/2017

Overall it's ok

The only problem is that maintenance takes a little bit too long fixing things.
By: Zandra Cowans     Verified Resident
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Posted On: 12/1/2017

Nice

Come and be my neighbor
By: Sandra Holmes     Verified Resident
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Posted On: 10/31/2017

Not too bad, I'll be here for a while

Staff is ok, not the best... had a big issue but it seems to fixed now
By: John Clark     Verified Resident
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Posted On: 9/30/2017

I feel safe here

I work over nights and leave home when its dark but i can say i do feel safe walking to and from parking lot, but i have recently noticed there isn't any security guards patrolling and at the gate anymore i dont like that Maintenance is slow responding, and this bug problem needs taken are of. Old management use to come every couple months and spray entire units now they come when you put in a request, its because f filthy people that get evicted and leave their home disgusting and get bugs that lead into the other apartments which happened in my case with the upper neighbors leaving it really makes me want to leave also I also dont like the fact that current residents had to switch cable and internet service big hassle on our part to switch and return old equipment Other than that it is quite and i do feel safe here Oh and if you're not going to have guards anymore please close gates on both entrances and use entry keys like old management did then id feel more safer
By: Lp     Verified Resident
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Posted On: 9/9/2017

This is a beautiful park-like setting.

The staff are professional and helpful. The communication from leasing and management departments needs improvement. When the resident portal is down and you cannot pay your rent, please be PROACTIVE and communicate the issue and desired outcome to all tenants rather than wait for confused tenants to contact your leasing office. When this happens, please provide statements of account so that tenants can pay their bill accurately and timely.
By: Jayne LeGro     Verified Resident
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Posted On: 7/24/2017

Excellent view staff communication work orders zero

Great place to stay other than the bug problem they'd say there spraying but I can't tell if I always see dead roaches. Also referred two people and have yet to see a credit for that and it's been 3 months already and they said within 30 days other than that great place. Mantience ate good people and swift once the people in the office communicate with them
By: Octavius Scott     Verified Resident
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Posted On: 5/5/2017

Nice

Nice if single and no kids idiot next door called security all the time for no reason at all
By: Alan Higginbotham     Verified Resident
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Posted On: 4/30/2017

Happy Resident

Nice community to live in and community improvements are being made. In the past there were concerns about management failing to communicate w residents concerning changes increases, however, management communications to residents have improved as well I am happy with the overall community at this time.
By: Michael Drain     Verified Resident
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Posted On: 3/27/2017

Good

Overall these apartments are pretty nice to stay in, however, the walls are extremely thin so you will be able to hear your neighbors very well.
By: Ashley Smith     Verified Resident
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Posted On: 1/25/2017

The property is great.

Apply at the leasing office.
By: Jessica Seals     Verified Resident
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Posted On: 10/5/2017

It's a nice complex overall, but could use some fixing here

I would tell them that they're some nice and friendly apartments. Very quiet with great amenities. They're somewhat on the expensive side, but worth it. And, of course, there's a few cons.
By: Tyaia Wiley     Verified Resident
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Posted On: 12/28/2017

Friendly staff, they make me feel welcome

Friendly staff, they make me feel welcome and are very helpful. The apartments are nice and secure.
By: oscar ortega     Verified Resident
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Posted On: 12/28/2017

window sills clean.

No Internet or TV available at least for my bldg in exception to the neighbor above. I was informed after I signed the lease that they are not offering any services to new residents and to call and get dsl. I called, naturally that service is not ofered here but Hugh net is but you need permission and acess to the southern sky.. bummer.. 2 children no Internet tv.. The above was in March of 2017.. It is now Dec 2017 and I have gotten Comfortable with the services they provide. Since this is a MDU we have to take what they offer which is basic cable for free and only 20$ for fora digital box and upgraded package thru direct tv. With all of the storms the service did not go out as frequent as I expected it to. The Internet service is pretty neat . All you have to do is plug into the port and your computer will be directed to MDU technologies and you purchase a package to your liking, pay directly thru paypal and after that go to best buy to get your wireless router and you are in business. The apartment carpets I still don t like it ,but come this next year if I sign another lease they will upgrade my apartment while I am in it. I will surely update to let you know how that is progressing. The water pressure is Everthing.. but I could do with out the shower doors only because it s difficult for me to clean all the black mildew which is a bad problem around the windows. I have been using hot water and nothing caustic to get the window sills clean. I also have put several danprid moisture absorbers around. And make sure windows are clean every couple of days. There are 3 closets in my room which is perfect. The washer and dryer works well. The stove to my surprise does not have a self clean option.. so you have spray that oven cleaner stuff . The bedrooms both have bathrooms. Water tank is newer. The maintenance is awesome.. my fridge broke and they came and put in a another fridge with a ice maker all before my food defrosted. They are a good group of people. It s safe
By: Sonia Bailey     Verified Resident
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Posted On: 12/28/2017

From my first phone call I was pleased with the kind

From my first phone call I was pleased with the kind professional manner. Since becoming a resident questions and concerns are dealt with quickly, and they dont make you feel like a bother. I really appreciate Lakeisha and all the office staff, they are awesome!!
By: Nicole White     Verified Resident
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Posted On: 1/5/2017

The Propety is great

it is ok living here. feel safe at times and great customer service at the office that handles all your apartment needs.
By: Carlus Cleaves     Verified Resident
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Posted On: 1/22/2017

I like living here. Most everyone in the office is great not

It's great and again most people in the office are great. I really like Darla she is always very kind and does not seem to bothered when I call to ask a question she is very knowledgeable. I love the breakfast that community life is providing I can't wait to see how that works out. Programs like this make me feel like management cares about my experience of living here. Thank you
By: Nancy Loggins     Verified Resident
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Posted On: 2/10/2017

Overall it is great

The maintenance team is very slow on fixing things. When I first moved in it took them a month.
By: Randy Blackburn     Verified Resident
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Posted On: 1/8/2018

It's good so far

I would tell them them that I love my apt and that it's perfect for me
By: LaShawnda Jefferson     Verified Resident
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Posted On: 2/1/2018

Decent

Pretty safe. Dark at night.. maintenance kinda lazy..rent payment options suck.
By: Joshua Bailey     Verified Resident
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Posted On: 2/27/2018

More than average

Overall I enjoy living here. I wouldn't have any complaints if it wasn't for the maintenance. Either I put in a request and it is worked late or no one comes at all.
By: Constance Hill     Verified Resident
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Posted On: 2/28/2017

I lived here a year and I think it is a nice place to stay.

I lived here a year and I think it is a nice place to stay. Perfect set up for roommates. I had minor apartment issues and had great neighbors. Overall the Park is a nice place to live.
By: Ashley Turnage     Verified Resident
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Posted On: 2/28/2017

The big golf area around the apartments is the best, great g

The big golf area around the apartments is the best, great gym area with a nice view. The new managment is a bit better but honestly they need to be better with the fixed answers, I waited 2 months for a fix on my balcony roof but finally they did it. I hope the management can be better soon to us.
By: Armando Vanegas     Verified Resident
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Posted On: 5/27/2017

The walls are too thin. Bad lighting

It is OK but it is a work in progress
By: Michael Parker     Verified Resident
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Posted On: 10/5/2017

Apartments look great till you get a closer look

I have pretty much enjoyed my stay here till recently when they forced all the residents to shut off their wifi. We were forced to contract with someone the owners personally knew. Also, the wifi contractors have horrible attitudes I never heard anything back from management about the issue. Staff in the main office is always changing. So, I would say that appearance wise, great apartments until you get in and really see the issues going on.
By: Rl     Verified Resident
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Posted On: 11/25/2017

Could be nice if maintenance fixed things quickly

No I? would not I? have a roach problem and they say they spray weekly but there is still roaches
By: Erica Simmons     Verified Resident
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Posted On: 11/10/2017

Im sooo ready to move

I liked and miss the OLD staff company
By: Shawanda Jones     Verified Resident
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Posted On: 10/30/2017

It's just ok, I wouldn't be in a hurry to sign a 12-month le

They are controlling.
By: Jennifer Anderson     Verified Resident
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Posted On: 7/20/2017

Overall Experience

"I have lived here many years with no major problems My neighbors are generally very pleasant I have met nice people in the office and there have been nice touches lately with community involvement However - the office does not always do what they say they are going to do with regards to following-up on issues and returning phone calls in a timely way With the new management company I have noticed maintenance is extremely slow with the interior and exterior repairs I feel very uncomfortable at times with the poor lighting on the golf side.. rear of the buildings Also - the grounds are frequently unkempt with grass overgrown and bushes protruding into sidewalks making it difficult to walk on the path Darla is great, LaKeisha, Kim, and Felicia have been relatively helpful as well Nice, decent community to live in"
By: Anonymous     Verified Resident
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Posted On: 4/8/2017

Maintenance Pest Control

Actually, I have lived in the unit with my mom off and on. She has been a resident since 2010 and I don't appreciate how, as soon as management changed maintenance became very poor. The air unit leaked into the floor for months before fixed correctly. And THE WATER BUGS ROACHES roaches my have been from next door but still , have been very disrespectful because new management does not spray consistently like old management, you have to put a request in. Well, thank God I am moving this month and I will not refer anyone, the units are too small for the outrages prices.
By: Junie     Verified Resident
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Posted On: 2/1/2017

Be Weary of What You Are Told

Signed a long-term lease based upon misinformation. I was NEVER told that I couldn't get DirecTV installed in a one-bedroom apartment at all at the present time, was only assured it was a temporary delay due to the supposed new fiber optic cable being installed and that it wouldn't affect me due to it being completed by my move-in. Long story short, I scheduled installation for a week after move-in and was then told I couldn't get it installed at all in a one-bedroom until AFTER the installation of cabling was completed, now delayed until early February. Now today I am told it will be summertime at the earliest. Now I am stuck with the HORRIBLE cable they have went all of last week not being able to get 1 2 of the channels I pay an outrageous amount for due to a maintenance issue and the company not even being available on the weekends for customer support and don't even get me started on the internet service they provide Nice place just thin walls , just ASK questions.
By: Lonny Otto     Verified Resident
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Posted On: 1/5/2017

About 2 years ago this was my dream apartment,until I actual

If someone was to ask me about living here, I would tell them that some of the staff is very unprofessional. The maintenance take forever to fix anything, they wait until its time to pay rent to come fix things.And now I see that corporate doesn't care about anything but getting a check. I called several times, then left messages, no one bothered to call me back. I'm very damn pissed that I've been living here for 2 years and nothing has changed, I will not be renewing my lease.
By: Shaneque Lashay Hardin     Verified Resident
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Posted On: 1/6/2017

It's okay for the short time I've been there but the p.ace w

Do a good inspection before move in to make sure the place is clean.
By: Albert Simmons     Verified Resident
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Overall Rating

4 out of 5 stars

Ratings By Category

Parking
4 out of 5 stars
Amenities
4 out of 5 stars
Maintenance
4 out of 5 stars
Staff
4 out of 5 stars
Value
4 out of 5 stars
Location
4 out of 5 stars
Noise
4 out of 5 stars